A Tooth Fairy's Place

Myra Kruger 2 months ago

The dentist is nice. The office is so dark, it took me twice the time at least to complete the forms. The staff is most unhelpful and unprofessional at scheduling appointments - always say the next available is at least 3 months out. Even when the doctor says “I need to see you next week,” it won’t happen because there’s no appt! Also, they make no real effort to know your name because they call you “mami.” I got an appt for my kid in February for April when her cavity was bothering her. We got an appt for an “immediate” extraction the doctor wanted to perform after a round of 7-day antibiotics scheduled for July, THREE months later. I called 3 weeks prior to the day to ask if there was any availability earlier than July 2 because I got scheduled for a C-section on the 1. The office promised they understood and would make necessary adjustments and would call me back asap, etc. Call never came. July 1, they call to say the doctor had an emergency and would need to reschedule. When? She doesn’t know, they’re working to accommodate because next available is in October. What about my earlier call? She has no idea who I spoke to, there’s 3 of them up there (yes, all chattering away t

Kathy Bussert-Webb 2 years ago

All three dentists are wonderful for everything related to teeth (except braces and retainers). The wonderful root canal I had done here was way cheaper than the specialist in Harlingen, Tx, about 20 minutes away. All of the staff members are kind, competent, and professional.

Miroslava Vela 2 years ago

Wow! Super amazing experience, very professional and explain every procedure with detail. First time attending this office and I'm just so impressed with the atmosphere, from the moment you walk in until you leave you are treated amazing!

Jessica Resendez 4 years ago

I was recommended by a friend decided to stop by. Upon entrance, Front desk lady seemed frustrated. I didn’t feel welcome. I Stopped by to inquire about an appointment. She Mentioned all appointments were booked for the month. I still scheduled for June. Will give it a try, maybe front desk Lady was having a bad day. 😞

DMG Gaming 5 years ago

Honestly, one of the kindest and most competent staff I have ever had the pleasure of seeing for my dental needs. My sister recommended them to me and I'm glad I listened. They explain everything well, are very patient (despite my plethora of questions), and have always done fanatic work. I'm going on almost 2 years, seeing them on an almost monthly basis for quite a number of root canals and it didn't hurt much at all compared to what I've heard online about the process. Thank you all!